The following document outlines the terms and conditions for The Ivory Feather.


Please read these terms and conditions carefully. By using or accessing this website, you confirm that you have read, understand and accept our terms and conditions and are agreeing to comply with them into a legally binding contract. If you do not agree to these terms you should not use this website or enter into a contract with us on this website or through email, phone or other means. 

You are entering into these Terms with The Ivory Feather (“The Ivory Feather”, “we”, “us” or “our”).

Our Privacy Policy available at

You should familiarise yourself with this document.

Any additional terms specified with our products shall take precedence over this document.

Our Privacy Policy and Terms and Conditions pages are regularly updated and it is your responsibility to regularly check them. If a significant change occurs will will do our best to inform you. However, we recommend that you read these terms regularly. If you do not agree to a change, you may stop accessing or using the website and stop entering into future contracts with us.

Orders And Contract

The contract between The Ivory Feather and you is formed when we despatch the goods and not before this time. The Ivory Feather may make changes or substitutions up until the time that it has been dispatched. We will do our upmost to avoid this and inform you of any changes as soon as we can.

You cannot cancel an order for personalised items and goods once we have sent an email confirmation that your order has been received, as such items and goods may already be in production as a result of your order.

Delivery Charges

Delivery charges will be confirmed at checkout and may vary depending on the size and weight of the order. For personalised orders conducted through email delivery charges will be listed on your invoice. 


If you have a complaint please email [email protected]. The Ivory Feather welcomes and learns from complaints. We aim to deal with complaints in a speedy and sympathetic manner.


The prices quoted are those at the current time. Our price list is regularly updated and any quotes are valid for only 14 days unless a deposit is paid to secure the price of an order.


All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.


We own all the illustrations, photographs, trademarks, logos and computer code, the design, structure, arrangement, selection, coordination, expression, and ‘look and feel’ of the website. All of these rights are protected by copyright and other intellectual property laws and treaties around the world. Using our website does not grant you any rights in relation to any of the intellectual property rights or other associated rights.

You may not reproduce, commercially exploit, distribute, republish or sell any of our images or any other material on this website unless you have received our prior written consent.

The images and pdf proofs on our website and sent to you via email are for reference purposes only. Under no circumstances are you permitted to print or reproduce any of our content without our written consent.  

You must not use any image, pdf, document, text or website content for commercial purposes without obtaining a licence to do so from us.

We reserve the right to investigate any suspected or actual improper, illegal, or unauthorised use of our content and we reserve the right to take appropriate legal action..

Force Majeure

Disturbances in the delivery due to events which are unforeseeable, unavoidable and beyond our control and for which we are not responsible, such as force majeure events, war, natural disasters or pandemics we release ourselves for the duration of this disturbance and to the extent of its effect from our duties of performance. Agreed delivery periods shall be extended by the duration of such disturbance. The Ivory Feather must be informed of such disturbance in adequate form and immediately.

Links to the Website

You may link to the website only if you do so in a manner that is fair and reasonable and that does not harm our reputation and does not take advantage of it. You may not link in such a manner as to suggest any form of association or approval on our part, unless you have received our prior written authorisation. We may withdraw our permission to any linking permission at any time without having to give prior notice.


If a court of competent jurisdiction finds any part of these terms to be invalid, unlawful or unenforceable then the court should modify the terms to make that part enforceable while still achieving its intent. If the court cannot do that, the parties agree to ask the court to remove that unenforceable part and still enforce the rest of these terms.


If we do not act to enforce a breach of these terms, we may still take relevant action against you at a later date. By not enforcing a breach we are not wavering our rights to enforce other breaches at other periods in time. 


Nothing in these terms affects your rights as a consumer.

error: Artwork Copyright Protected by The Ivory Feather